Manager Dashboard

Centralize holiday, section, rule, and protocol assignments.

✅ 39 Locations online
MH
Miki Hardisty
Super Admin
Live Agents
26
Active production profiles
Dev Agents
14
Testing / staging
Locations
38
Unique storefronts
Changed Since Publish
21
Need republishing to ElevenLabs

Protocol Details

Protocol Key towing_transfers
Type emergency
Description -
Protocol Text
<towing_information> <towing> <company>[towing_company_name]</company> <phone>[towing_company_number]</phone> <during_hours>Transfer to [shop_phone_number] for towing arrangements.</during_hours> <after_hours>Call [towing_company_name] at [towing_company_number]. Tell them you're our customer and ask for "our rate." They know where to park and place keys.</after_hours> <if_uncertain>Take message for [manager_first_name] callback. NEVER transfer when unsure.</if_uncertain> </towing> </towing_information>