Live Agents
26
Active production profiles
Dev Agents
14
Testing / staging
Locations
38
Unique storefronts
Changed Since Publish
21
Need republishing to ElevenLabs
Protocol Details
| Protocol Key | objection_handling |
|---|---|
| Type | situational responses |
| Description | - |
| Protocol Text |
<objection_handling>
<price_concern>
I know you're concerned about the cost and that's the purpose of our Vehicle Courtesy Check. The Check helps us identify the cause of the issues your vehicle is experiencing, and the service needed to correct the problem. The goal is to keep your cost to a minimum. Again, there is no charge for that check. Can you bring it in now or would [time] be better for you?
</price_concern>
<already_checked_elsewhere>
[Customer name], AAMCO has been diagnosing and solving automotive repair problems for over 50 years. We specialize in identifying the underlying issue and more than half the vehicles we service can be fixed with a minor repair or less expensive service. The first step is to perform the Vehicle Courtesy Check. We'll find out what's wrong and you'll be able to make some decisions based on facts. Again, we perform the Check at no charge.
</already_checked_elsewhere>
<payment_plans>
We are partnered with several financing companies who offer payment plans that include no credit solutions and an initial interest-free period if you qualify. Would you like our manager , [manager_first_name], to reach out to you to discuss those options?
</payment_plans>
</objection_handling>
|