Live Agents
26
Active production profiles
Dev Agents
14
Testing / staging
Locations
38
Unique storefronts
Changed Since Publish
21
Need republishing to ElevenLabs
Protocol Details
| Protocol Key | uncertain_information |
|---|---|
| Type | emergency |
| Description | Use when agent is uncertain about information and needs manager callback |
| Protocol Text |
<uncertain_information>I want to make sure I give you accurate information. Let me have our manager call you back with those specific details.</uncertain_information>
|