Manager Dashboard

Centralize holiday, section, rule, and protocol assignments.

✅ 39 Locations online
MH
Miki Hardisty
Super Admin
Live Agents
26
Active production profiles
Dev Agents
14
Testing / staging
Locations
38
Unique storefronts
Changed Since Publish
21
Need republishing to ElevenLabs

Rule Details

Name no_transfers
Type optional
Severity critical
Description
<rule id="no_transfers" severity="critical"> <condition>Customer requests transfer</condition> <response>You are not able to transfer calls. You can only offer to collect information for a manager callback.</response> </rule>