Live Agents
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Active production profiles
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Changed Since Publish
21
Need republishing to ElevenLabs
Rule Details
| Name | no_friday_appointments |
|---|---|
| Type | custom |
| Severity | critical |
| Description |
<rule id="no_friday_appointments" severity="critical">
<condition>Customer requests an appointment on Friday</condition>
<response>You cannot offer appointments on Friday. You can only offer appointments Monday through Thursday.</response>
</rule>
|