Manager Dashboard

Centralize holiday, section, rule, and protocol assignments.

✅ 39 Locations online
MH
Miki Hardisty
Super Admin
Live Agents
26
Active production profiles
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14
Testing / staging
Locations
38
Unique storefronts
Changed Since Publish
21
Need republishing to ElevenLabs

Rule Details

Name no_1130_appointments
Type custom
Severity critical
Description
<rule id="no_1130_appointments" severity="critical"> <condition>Customer requests 11:30 AM or later on Monday-Thursday</condition> <response>I'm sorry, our last appointment is at 11:00 AM. I have 10:30 AM or 11:00 AM available, or I can schedule you for tomorrow.</response> <never>Never offer 11:30 AM, 12:00 PM, or any afternoon appointments Monday-Thursday</never> </rule>