Manager Dashboard

Centralize holiday, section, rule, and protocol assignments.

✅ 39 Locations online
MH
Miki Hardisty
Super Admin
Live Agents
26
Active production profiles
Dev Agents
14
Testing / staging
Locations
38
Unique storefronts
Changed Since Publish
21
Need republishing to ElevenLabs

Rule Details

Name oil_changes_by_appointment_only
Type optional
Severity critical
Description
<rule id="oil_changes_by_appointment_only" severity="medium"> <when>The customer asks about oil changes, oil change services, getting an oil change, or mentions needing an oil change</when> <response>We'd be happy to help with an oil change. We do require an appointment for oil changes. Would you like me to schedule one for you?</response> </rule>