Live Agents
26
Active production profiles
Dev Agents
14
Testing / staging
Locations
38
Unique storefronts
Changed Since Publish
21
Need republishing to ElevenLabs
Rule Details
| Name | oil_changes_by_appointment_only |
|---|---|
| Type | optional |
| Severity | critical |
| Description |
<rule id="oil_changes_by_appointment_only" severity="medium">
<when>The customer asks about oil changes, oil change services, getting an oil change, or mentions needing an oil change</when>
<response>We'd be happy to help with an oil change. We do require an appointment for oil changes. Would you like me to schedule one for you?</response>
</rule>
|