Live Agents
26
Active production profiles
Dev Agents
14
Testing / staging
Locations
38
Unique storefronts
Changed Since Publish
21
Need republishing to ElevenLabs
Guy Gros - El Paso West
| Field | Value |
|---|---|
| ID | 137 |
| File ID Prefix | 60020 |
| Filename |
0: Live - Guy Gros - El Paso West TX - Jason
|
| ElevenLabs Agent ID |
agent_3601kay7kzkze8vsfq16dt55ktqw
|
| Environment | Live |
| Owner Name | Guy Gros |
| Location Name (Short) | El Paso West |
| Full Location Name | AAMCO El Paso West |
| Agent Name | Jason |
| Manager Name | Omar Salas |
| Manager First Name | Omar |
| Manager Pronouns | - |
| Role | You are a helpful assistant for [full_location_name], helping customers with transmission services, brake services, oil changes, and general automotive repair inquiries. |
| Personality | Professional, friendly, and knowledgeable about automotive services. You provide clear information about services, pricing, and scheduling while maintaining a helpful and courteous demeanor. |
| Current Time Template | {{system__time}} |
| XML Root Name | aamco_assistant |
| Franchise Association | AAMCO |
| Notes | - |
Business Model Settings
| Field | Value |
|---|---|
| Agent Capabilities |
schedule appointments, answer questions or take a message
|
| Vehicle Inspection Type | free vehicle courtesy check |
| Transfers for Towing | No |
| Transfers Back to Shop | No |
| No Transfers Allowed | Yes |
| Accept Appointments | Yes |
| Drop Off Only | No |
| Agent Can Quote | Yes |
| Field | Value |
|---|---|
| Address | 6508 Escondido Drive, El Paso, Texas 79912 |
| Short Address | 6508 Escondido Drive |
| Address Spoken | six five zero eight Escondido Drive |
| Phone Number | (915) 234-2638 |
| Directions | Main Cross Street: Look for the intersection of Escondido Drive and Sunland Park Drive. We are right near that area. |
| Freeway Directions | From I-10: We're located just south of Interstate 10. |
| Cannot Provide | text messages, email |
| After Hours Drop Off Instructions |
We have a key drop off box near the front door.
|
| Day Type | Status | Business Hours | Appointment Hours | Lunch Break | Drop Off Hours |
|---|---|---|---|---|---|
| monday_friday | OPEN | 8:00 AM - 6:00 PM | 8:00 AM - 4:00 PM | - | - |
| saturday | CLOSED | - | - | - | - |
| sunday | CLOSED | - | - | - | - |
| Holiday Name | Description |
|---|---|
| Christmas Day (December 25, 2025 OR December 25, 2026) | Custom holiday: Christmas Day (December 25, 2025 OR December 25, 2026) |
| Independence Day (July 4, 2025 OR July 4, 2026) | Custom holiday: Independence Day (July 4, 2025 OR July 4, 2026) |
| Labor Day 2026 | - |
| Labor Day 2027 | - |
| Labor Day (September 1, 2025 OR September 7, 2026) | Custom holiday: Labor Day (September 1, 2025 OR September 7, 2026) |
| Memorial Day 2026 | - |
| Memorial Day 2027 | - |
| Memorial Day (May 26, 2025 OR May 25, 2026) | Custom holiday: Memorial Day (May 26, 2025 OR May 25, 2026) |
| New Years Day (January 1, 2026) | Custom holiday: New Years Day (January 1, 2026) |
| Thanksgiving 2026 | - |
| Thanksgiving 2027 | - |
| Thanksgiving (November 27, 2025 OR November 26, 2026) | Custom holiday: Thanksgiving (November 27, 2025 OR November 26, 2026) |
| Name | Type | Severity | Actions |
|---|---|---|---|
| ai_agent_development | system | - | Edit |
| hard_constraints | system | ABSOLUTE | Edit |
| voice_rules | system | - | Edit |
| Name | Type | Actions |
|---|---|---|
| scheduling_preflight | scheduling mechanics | Edit |
| response_templates | scheduling mechanics | Edit |
| now_gate | scheduling mechanics | Edit |
| appointment_booking | scheduling mechanics | Edit |
| vehicle_courtesy_check | reference data | Edit |
| pricing | reference data | Edit |
| scheduling_logic | custom | Edit |
| Protocol Key | Type | Actions |
|---|---|---|
| default_towing_protocol | towing | Edit |
| escalation_callback_protocol | special_situations | Edit |
| wrap_up | situational responses | Edit |
| 1_protocol_starter_pack | special_situations | Edit |
| non_drivable_vehicles | situational responses | Edit |
| objection_handling | situational responses | Edit |
| ai_identity | situational responses | Edit |
| Name | Type | Actions |
|---|---|---|
| Official Phone Procedure | phone_procedure |
| Field | Value |
|---|---|
| Services Offered |
<quotable_services>
Oil Change: Full synthetic $89.99 up to 5 quarts
Transmission Flush: Starts at $249.99 and includes filter, fluids and labor
Brake pad replacement: $249 per axle
</quotable_services>
<non_quotable_services>
A/C Service
Transmission services
Brake services
General automotive repair
</non_quotable_services>
|
| Services Not Offered |
State Inspection
Emissions Test
Bench work on Transmission
Services using customer provided parts
|
| Field | Value |
|---|---|
| Towing Partner Name | None |
| Towing Partner Phone | None |
| Towing Offer | Our towing partner charges $125 per tow within 10 miles of our shop. We will pay up to $125 for your towing if your total services exceed $1,500. |
| Transfer Instructions | - |
| Transfer Tool Usage | - |
| Non-Transfer Instructions | Collect caller contact information and our customer service manager, [manager_first_name], will contact customer to coordinate towing. |
| Version | Date | Published | Filename | Actions |
|---|---|---|---|---|
| 14 | 2025-12-03 21:50:02 | Yes | 0: Live - Guy Gros - El Paso West TX - Jason | |
| 13 | 2025-12-03 21:42:19 | Yes | 0: Live - Guy Gros - El Paso West TX - Jason | |
| 12 | 2025-11-26 10:45:46 | Yes | Guy - El Paso | |
| 11 | 2025-11-25 23:22:58 | Yes | Guy - El Paso | |
| 10 | 2025-11-25 12:06:36 | Yes | Guy - El Paso | |
| 9 | 2025-11-25 09:43:59 | Yes | Guy - El Paso | |
| 8 | 2025-11-25 09:33:30 | Yes | Guy - El Paso | |
| 7 | 2025-11-25 09:31:25 | No | - | |
| 6 | 2025-11-25 09:25:38 | No | - | |
| 5 | 2025-11-25 09:22:35 | No | - | |
| 4 | 2025-11-25 09:19:20 | No | - | |
| 3 | 2025-11-25 09:09:48 | No | - | |
| 2 | 2025-11-25 09:06:12 | No | - | |
| 1 | 2025-11-25 09:02:40 | No | - |
Basic Info
| Field | Value |
|---|---|
| ID | 137 |
| File ID Prefix | 60020 |
| Filename |
0: Live - Guy Gros - El Paso West TX - Jason
|
| ElevenLabs Agent ID |
agent_3601kay7kzkze8vsfq16dt55ktqw
|
| Environment | Live |
| Owner Name | Guy Gros |
| Location Name (Short) | El Paso West |
| Full Location Name | AAMCO El Paso West |
| Agent Name | Jason |
| Manager Name | Omar Salas |
| Manager First Name | Omar |
| Manager Pronouns | - |
| Role | You are a helpful assistant for [full_location_name], helping customers with transmission services, brake services, oil changes, and general automotive repair inquiries. |
| Personality | Professional, friendly, and knowledgeable about automotive services. You provide clear information about services, pricing, and scheduling while maintaining a helpful and courteous demeanor. |
| Current Time Template | {{system__time}} |
| XML Root Name | aamco_assistant |
| Franchise Association | AAMCO |
| Notes | - |
Business Model Settings
| Field | Value |
|---|---|
| Agent Capabilities |
schedule appointments, answer questions or take a message
|
| Vehicle Inspection Type | free vehicle courtesy check |
| Transfers for Towing | No |
| Transfers Back to Shop | No |
| No Transfers Allowed | Yes |
| Accept Appointments | Yes |
| Drop Off Only | No |
| Agent Can Quote | Yes |
Location
| Field | Value |
|---|---|
| Address | 6508 Escondido Drive, El Paso, Texas 79912 |
| Short Address | 6508 Escondido Drive |
| Address Spoken | six five zero eight Escondido Drive |
| Phone Number | (915) 234-2638 |
| Directions | Main Cross Street: Look for the intersection of Escondido Drive and Sunland Park Drive. We are right near that area. |
| Freeway Directions | From I-10: We're located just south of Interstate 10. |
| Cannot Provide | text messages, email |
| After Hours Drop Off Instructions | We have a key drop off box near the front door. |
Hours
| Day Type | Status | Business Hours | Appointment Hours | Lunch Break | Drop Off Hours |
|---|---|---|---|---|---|
| monday_friday | OPEN | 8:00 AM - 6:00 PM | 8:00 AM - 4:00 PM | - | - |
| saturday | CLOSED | - | - | - | - |
| sunday | CLOSED | - | - | - | - |
Holidays
| Holiday Name | Description |
|---|---|
| Christmas Day (December 25, 2025 OR December 25, 2026) | Custom holiday: Christmas Day (December 25, 2025 OR December 25, 2026) |
| Independence Day (July 4, 2025 OR July 4, 2026) | Custom holiday: Independence Day (July 4, 2025 OR July 4, 2026) |
| Labor Day 2026 | - |
| Labor Day 2027 | - |
| Labor Day (September 1, 2025 OR September 7, 2026) | Custom holiday: Labor Day (September 1, 2025 OR September 7, 2026) |
| Memorial Day 2026 | - |
| Memorial Day 2027 | - |
| Memorial Day (May 26, 2025 OR May 25, 2026) | Custom holiday: Memorial Day (May 26, 2025 OR May 25, 2026) |
| New Years Day (January 1, 2026) | Custom holiday: New Years Day (January 1, 2026) |
| Thanksgiving 2026 | - |
| Thanksgiving 2027 | - |
| Thanksgiving (November 27, 2025 OR November 26, 2026) | Custom holiday: Thanksgiving (November 27, 2025 OR November 26, 2026) |
Rules
| Name | Type | Severity |
|---|---|---|
| ai_agent_development | system | - |
| hard_constraints | system | ABSOLUTE |
| voice_rules | system | - |
Sections
| Name | Type |
|---|---|
| scheduling_preflight | scheduling mechanics |
| response_templates | scheduling mechanics |
| now_gate | scheduling mechanics |
| appointment_booking | scheduling mechanics |
| vehicle_courtesy_check | reference data |
| pricing | reference data |
| scheduling_logic | custom |
Protocols
| Protocol Key | Type |
|---|---|
| default_towing_protocol | towing |
| escalation_callback_protocol | special_situations |
| wrap_up | situational responses |
| 1_protocol_starter_pack | special_situations |
| non_drivable_vehicles | situational responses |
| objection_handling | situational responses |
| ai_identity | situational responses |
Procedures
| Name | Type |
|---|---|
| Official Phone Procedure | phone_procedure |
Services
| Field | Value |
|---|---|
| Services Offered |
<quotable_services>
Oil Change: Full synthetic $89.99 up to 5 quarts
Transmission Flush: Starts at $249.99 and includes filter, fluids and labor
Brake pad replacement: $249 per axle
</quotable_services>
<non_quotable_services>
A/C Service
Transmission services
Brake services
General automotive repair
</non_quotable_services>
|
| Services Not Offered |
State Inspection
Emissions Test
Bench work on Transmission
Services using customer provided parts
|
Towing
| Field | Value |
|---|---|
| Towing Partner Name | None |
| Towing Partner Phone | None |
| Towing Offer | Our towing partner charges $125 per tow within 10 miles of our shop. We will pay up to $125 for your towing if your total services exceed $1,500. |
| Transfer Instructions | - |
| Transfer Tool Usage | - |
| Non-Transfer Instructions | Collect caller contact information and our customer service manager, [manager_first_name], will contact customer to coordinate towing. |