Live Agents
26
Active production profiles
Dev Agents
14
Testing / staging
Locations
38
Unique storefronts
Changed Since Publish
21
Need republishing to ElevenLabs
Dicky Rayzor - Beaumont
| Field | Value |
|---|---|
| ID | 15 |
| File ID Prefix | 4 |
| Filename |
0: Live - Dicky Rayzor - Beaumont TX - Jason
|
| ElevenLabs Agent ID |
agent_0901kaa40vv9e219gfyx43b9cmpd
|
| Environment | Live |
| Owner Name | Dicky Rayzor |
| Location Name (Short) | Beaumont |
| Full Location Name | Beaumont Texas |
| Agent Name | Jason |
| Manager Name | Kathy Cude |
| Manager First Name | Kathy |
| Manager Pronouns | - |
| Role | Customer service representative for AAMCO [location_name] |
| Personality | Empathetic, solution-focused, conversational, caring, follows procedures exactly |
| Current Time Template | {{system__time}} |
| XML Root Name | aamco_assistant |
| Franchise Association | - |
| Notes | - |
Business Model Settings
| Field | Value |
|---|---|
| Agent Capabilities |
schedule appointments, answer questions or take a message
|
| Vehicle Inspection Type | initial check |
| Transfers for Towing | No |
| Transfers Back to Shop | No |
| No Transfers Allowed | Yes |
| Accept Appointments | Yes |
| Drop Off Only | No |
| Agent Can Quote | Yes |
| Field | Value |
|---|---|
| Address | 3270 Eastex Freeway, Beaumont, Texas 77703 |
| Short Address | 3270 Eastex Freeway |
| Address Spoken | thirty two seventy Eastex Freeway |
| Phone Number | None |
| Directions | We're located at 3270 Eastex Freeway, Beaumont, Texas 77703. |
| Freeway Directions | If you're coming from the south, take the exit toward Lucas Drive. From the north, take the 11th Street exit. |
| Cannot Provide | Text messages, emails, automated reminders |
| After Hours Drop Off Instructions | - |
| Day Type | Status | Business Hours | Appointment Hours | Lunch Break | Drop Off Hours |
|---|---|---|---|---|---|
| monday_friday | OPEN | 7:30 AM - 5:30 PM | 8:00 AM - 3:30 PM | - | - |
| saturday | CLOSED | - | - | - | - |
| sunday | CLOSED | - | - | - | - |
| Holiday Name | Description |
|---|---|
| Christmas Day (December 25, 2025 OR December 25, 2026) | Custom holiday: Christmas Day (December 25, 2025 OR December 25, 2026) |
| Independence Day (July 4, 2025 OR July 4, 2026) | Custom holiday: Independence Day (July 4, 2025 OR July 4, 2026) |
| Labor Day 2026 | - |
| Labor Day 2027 | - |
| Labor Day (September 1, 2025 OR September 7, 2026) | Custom holiday: Labor Day (September 1, 2025 OR September 7, 2026) |
| Memorial Day 2026 | - |
| Memorial Day 2027 | - |
| Memorial Day (May 26, 2025 OR May 25, 2026) | Custom holiday: Memorial Day (May 26, 2025 OR May 25, 2026) |
| New Years Day (January 1, 2026) | Custom holiday: New Years Day (January 1, 2026) |
| Thanksgiving 2026 | - |
| Thanksgiving 2027 | - |
| Thanksgiving (November 27, 2025 OR November 26, 2026) | Custom holiday: Thanksgiving (November 27, 2025 OR November 26, 2026) |
| Name | Type | Severity | Actions |
|---|---|---|---|
| inspection_fee_protocol_dicky | custom | critical | Edit |
| no_courtesy_check_language | custom | critical | Edit |
| 1_rules_starter_pack | default | critical | Edit |
| procedure_order | default | critical | Edit |
| 2_rules_expansion_pack_appointments | optional | critical | Edit |
| no_transfers | optional | critical | Edit |
| saturday_closed | optional | critical | Edit |
| Name | Type | Actions |
|---|---|---|
| pricing_quotes_allowed | default | Edit |
| proximity_nudge | custom | Edit |
| holidays | default | Edit |
| 1_section_starter_pack | default | Edit |
| scheduling_logic | custom | Edit |
| initial_check | custom | Edit |
| voice_delivery | generic | Edit |
| pricing_jonathan_tow | reference data | Edit |
| objection_handling | default | Edit |
| proactive_appointment_booking | default | Edit |
| Protocol Key | Type | Actions |
|---|---|---|
| uncertain_information | emergency | Edit |
| vehicle_status_unknown | emergency | Edit |
| escalation_callback_protocol | special_situations | Edit |
No procedures configured.
| Field | Value |
|---|---|
| Services Offered |
Initial Check: $89.95 to perform the initial check which will be credited towards any work recommended
Oil Changes: Conventional ($49.99), Semi-Synthetic ($69.99), Full Synthetic ($89.99)
Transmission Fluid and Filter Change: $262.45 (Must confirm customer request first)
A/C Service: Base price $250 plus freon as needed
|
| Services Not Offered |
Wheel Alignment
Emissions tests
State Inspections
Repairs on Transmissions Already Removed from the Vehicle
Repairs using Parts provided by the Customer
Tire Sales, Replacements, or Fixes
|
| Special Notes | Never Quote: Transmission Repair, Rebuild, Service, Flush (quote drain/fill instead), Vehicle-specific pricing, Complex estimates. ## **NEVER Offer Pricing on Services Other than What You Can Quote Directly:** "I'm sorry, but I'm unable to quote prices. If you'd like, I can take your information and have our Service Manager call you back. For the most accurate answer, I can schedule an appointment for you to bring your vehicle in for a free courtesy check." ### **NEVER MAKE UP OR INVENT** - Vehicle-specific pricing ("For your 2007 Hyundai, it's $260") - Complex repair estimates - Services not on this list **Always say**: "Let me look up our current pricing..." then quote ONLY base prices and ranges. |
| Field | Value |
|---|---|
| Towing Partner Name | None |
| Towing Partner Phone | None |
| Towing Offer | We have a partner who can tow your vehicle. The tow will be ninety-eight dollars if the vehicle is within the city limits of Beaumont. Would you like us to schedule that for you? |
| Transfer Instructions | - |
| Transfer Tool Usage | - |
| Non-Transfer Instructions | <if_customer_agrees> <response>No problem, a member of our team will reach out to schedule a time with you as soon as we can. Where is the vehicle currently located?</response> <then>Finish scheduling the appointment</then> <important>DO NOT ASK THEM TO BRING THE VEHICLE IN</important> </if_customer_agrees> |
| Version | Date | Published | Filename | Actions |
|---|---|---|---|---|
| 9 | 2025-11-29 08:43:17 | Yes | 0: Live - Dicky Rayzor - Beaumont TX - Jason | |
| 8 | 2025-11-28 23:40:07 | Yes | 0: Live - Dicky Rayzor - Beaumont TX - Jason | |
| 7 | 2025-11-28 19:32:45 | No | - | |
| 6 | 2025-11-24 19:39:04 | Yes | 0: Live - Dicky Rayzor - Beaumont - Amy | |
| 5 | 2025-11-24 19:29:00 | No | - | |
| 4 | 2025-11-24 12:52:27 | Yes | 0: Live - Dicky Rayzor - Beaumont - Amy | |
| 3 | 2025-11-24 12:48:49 | Yes | 0: Live - Dicky Rayzor - Beaumont - Amy | |
| 2 | 2025-11-24 12:45:33 | Yes | 0: Live - Dicky Rayzor - Beaumont - Amy | |
| 1 | 2025-11-24 12:41:58 | No | - |
Basic Info
| Field | Value |
|---|---|
| ID | 15 |
| File ID Prefix | 4 |
| Filename |
0: Live - Dicky Rayzor - Beaumont TX - Jason
|
| ElevenLabs Agent ID |
agent_0901kaa40vv9e219gfyx43b9cmpd
|
| Environment | Live |
| Owner Name | Dicky Rayzor |
| Location Name (Short) | Beaumont |
| Full Location Name | Beaumont Texas |
| Agent Name | Jason |
| Manager Name | Kathy Cude |
| Manager First Name | Kathy |
| Manager Pronouns | - |
| Role | Customer service representative for AAMCO [location_name] |
| Personality | Empathetic, solution-focused, conversational, caring, follows procedures exactly |
| Current Time Template | {{system__time}} |
| XML Root Name | aamco_assistant |
| Franchise Association | - |
| Notes | - |
Business Model Settings
| Field | Value |
|---|---|
| Agent Capabilities |
schedule appointments, answer questions or take a message
|
| Vehicle Inspection Type | initial check |
| Transfers for Towing | No |
| Transfers Back to Shop | No |
| No Transfers Allowed | Yes |
| Accept Appointments | Yes |
| Drop Off Only | No |
| Agent Can Quote | Yes |
Location
| Field | Value |
|---|---|
| Address | 3270 Eastex Freeway, Beaumont, Texas 77703 |
| Short Address | 3270 Eastex Freeway |
| Address Spoken | thirty two seventy Eastex Freeway |
| Phone Number | None |
| Directions | We're located at 3270 Eastex Freeway, Beaumont, Texas 77703. |
| Freeway Directions | If you're coming from the south, take the exit toward Lucas Drive. From the north, take the 11th Street exit. |
| Cannot Provide | Text messages, emails, automated reminders |
| After Hours Drop Off Instructions | - |
Hours
| Day Type | Status | Business Hours | Appointment Hours | Lunch Break | Drop Off Hours |
|---|---|---|---|---|---|
| monday_friday | OPEN | 7:30 AM - 5:30 PM | 8:00 AM - 3:30 PM | - | - |
| saturday | CLOSED | - | - | - | - |
| sunday | CLOSED | - | - | - | - |
Holidays
| Holiday Name | Description |
|---|---|
| Christmas Day (December 25, 2025 OR December 25, 2026) | Custom holiday: Christmas Day (December 25, 2025 OR December 25, 2026) |
| Independence Day (July 4, 2025 OR July 4, 2026) | Custom holiday: Independence Day (July 4, 2025 OR July 4, 2026) |
| Labor Day 2026 | - |
| Labor Day 2027 | - |
| Labor Day (September 1, 2025 OR September 7, 2026) | Custom holiday: Labor Day (September 1, 2025 OR September 7, 2026) |
| Memorial Day 2026 | - |
| Memorial Day 2027 | - |
| Memorial Day (May 26, 2025 OR May 25, 2026) | Custom holiday: Memorial Day (May 26, 2025 OR May 25, 2026) |
| New Years Day (January 1, 2026) | Custom holiday: New Years Day (January 1, 2026) |
| Thanksgiving 2026 | - |
| Thanksgiving 2027 | - |
| Thanksgiving (November 27, 2025 OR November 26, 2026) | Custom holiday: Thanksgiving (November 27, 2025 OR November 26, 2026) |
Rules
| Name | Type | Severity |
|---|---|---|
| inspection_fee_protocol_dicky | custom | critical |
| no_courtesy_check_language | custom | critical |
| 1_rules_starter_pack | default | critical |
| procedure_order | default | critical |
| 2_rules_expansion_pack_appointments | optional | critical |
| no_transfers | optional | critical |
| saturday_closed | optional | critical |
Sections
| Name | Type |
|---|---|
| pricing_quotes_allowed | default |
| proximity_nudge | custom |
| holidays | default |
| 1_section_starter_pack | default |
| scheduling_logic | custom |
| initial_check | custom |
| voice_delivery | generic |
| pricing_jonathan_tow | reference data |
| objection_handling | default |
| proactive_appointment_booking | default |
Protocols
| Protocol Key | Type |
|---|---|
| uncertain_information | emergency |
| vehicle_status_unknown | emergency |
| escalation_callback_protocol | special_situations |
Procedures
No procedures configured.
Services
| Field | Value |
|---|---|
| Services Offered |
Initial Check: $89.95 to perform the initial check which will be credited towards any work recommended
Oil Changes: Conventional ($49.99), Semi-Synthetic ($69.99), Full Synthetic ($89.99)
Transmission Fluid and Filter Change: $262.45 (Must confirm customer request first)
A/C Service: Base price $250 plus freon as needed
|
| Services Not Offered |
Wheel Alignment
Emissions tests
State Inspections
Repairs on Transmissions Already Removed from the Vehicle
Repairs using Parts provided by the Customer
Tire Sales, Replacements, or Fixes
|
| Special Notes | Never Quote: Transmission Repair, Rebuild, Service, Flush (quote drain/fill instead), Vehicle-specific pricing, Complex estimates. ## **NEVER Offer Pricing on Services Other than What You Can Quote Directly:** "I'm sorry, but I'm unable to quote prices. If you'd like, I can take your information and have our Service Manager call you back. For the most accurate answer, I can schedule an appointment for you to bring your vehicle in for a free courtesy check." ### **NEVER MAKE UP OR INVENT** - Vehicle-specific pricing ("For your 2007 Hyundai, it's $260") - Complex repair estimates - Services not on this list **Always say**: "Let me look up our current pricing..." then quote ONLY base prices and ranges. |
Towing
| Field | Value |
|---|---|
| Towing Partner Name | None |
| Towing Partner Phone | None |
| Towing Offer | We have a partner who can tow your vehicle. The tow will be ninety-eight dollars if the vehicle is within the city limits of Beaumont. Would you like us to schedule that for you? |
| Transfer Instructions | - |
| Transfer Tool Usage | - |
| Non-Transfer Instructions | <if_customer_agrees> <response>No problem, a member of our team will reach out to schedule a time with you as soon as we can. Where is the vehicle currently located?</response> <then>Finish scheduling the appointment</then> <important>DO NOT ASK THEM TO BRING THE VEHICLE IN</important> </if_customer_agrees> |