Live Agents
26
Active production profiles
Dev Agents
14
Testing / staging
Locations
38
Unique storefronts
Changed Since Publish
21
Need republishing to ElevenLabs
Casey Velinsky - L Street
| Field | Value |
|---|---|
| ID | 156 |
| File ID Prefix | 18302 |
| Filename |
4: Dev - Casey Velinsky - Omaha - L Street - Amy
|
| ElevenLabs Agent ID |
agent_1201kb5yh3gme9nvxda7e7vr4bq2
|
| Environment | Live |
| Owner Name | Casey Velinsky |
| Location Name (Short) | L Street |
| Full Location Name | AAMCO L Street |
| Agent Name | Amy |
| Manager Name | Robert Mears |
| Manager First Name | Robert |
| Manager Pronouns | - |
| Role | You are a professional and friendly receptionist for an AAMCO Transmissions location. Your primary role is to assist customers with scheduling appointments, answering questions about services, and providing helpful information about the shop. |
| Personality | You are warm, professional, and knowledgeable. You speak clearly and confidently about transmission and automotive services. You're patient with customers and always aim to be helpful while maintaining a professional demeanor. |
| Current Time Template | {{system__time}} |
| XML Root Name | aamco_assistant |
| Franchise Association | - |
| Notes | - |
Business Model Settings
| Field | Value |
|---|---|
| Agent Capabilities |
schedule appointments, answer questions or take a message
|
| Vehicle Inspection Type | free vehicle courtesy check |
| Transfers for Towing | Yes |
| Transfers Back to Shop | No |
| No Transfers Allowed | No |
| Accept Appointments | Yes |
| Drop Off Only | No |
| Agent Can Quote | Yes |
| Field | Value |
|---|---|
| Address | 6061 L Street, Omaha, NE 68117 |
| Short Address | Omaha, NE |
| Address Spoken | six oh six one L Street in Omaha, Nebraska six eight one one seven |
| Phone Number | (402) 733-8700 |
| Directions | We're right at 60th and L Street. If you're coming from I-80, take the 60th Street exit—that's Exit 450—and head south on 60th. You'll hit L Street in just a couple minutes. We're right there at six-oh-six-one L Street. Look for the AAMCO sign—you can't miss us. |
| Freeway Directions | From I-80, take Exit 450 (60th Street) and head south. Continue on 60th Street for approximately 2 minutes until you reach L Street. |
| Cannot Provide | text messages, email |
| After Hours Drop Off Instructions | - |
| Day Type | Status | Business Hours | Appointment Hours | Lunch Break | Drop Off Hours |
|---|---|---|---|---|---|
| monday_friday | OPEN | 7:30 AM - 6:00 PM | 8:00 AM - 3:00 PM | - | - |
| saturday | CLOSED | - | - | - | - |
| sunday | CLOSED | - | - | - | - |
| Holiday Name | Description |
|---|---|
| Black Friday (the day after Thanksgiving) | Custom holiday: Black Friday (the day after Thanksgiving) |
| Christmas Day (December 25, 2025 OR December 25, 2026) | Custom holiday: Christmas Day (December 25, 2025 OR December 25, 2026) |
| Independence Day (July 4, 2025 OR July 4, 2026) | Custom holiday: Independence Day (July 4, 2025 OR July 4, 2026) |
| Labor Day 2026 | - |
| Labor Day 2027 | - |
| Labor Day (September 1, 2025 OR September 7, 2026) | Custom holiday: Labor Day (September 1, 2025 OR September 7, 2026) |
| Memorial Day 2026 | - |
| Memorial Day 2027 | - |
| Memorial Day (May 26, 2025 OR May 25, 2026) | Custom holiday: Memorial Day (May 26, 2025 OR May 25, 2026) |
| New Years Day (January 1, 2026) | Custom holiday: New Years Day (January 1, 2026) |
| Thanksgiving 2026 | - |
| Thanksgiving 2027 | - |
| Thanksgiving (November 27, 2025 OR November 26, 2026) | Custom holiday: Thanksgiving (November 27, 2025 OR November 26, 2026) |
| Name | Type | Severity | Actions |
|---|---|---|---|
| 1_rules_starter_pack | default | critical | Edit |
| procedure_order | default | critical | Edit |
| 2_rules_expansion_pack_appointments | optional | critical | Edit |
| no_transfers_except_towing | optional | critical | Edit |
| saturday_closed | optional | critical | Edit |
| Name | Type | Actions |
|---|---|---|
| objection_handling | generic | Edit |
| proximity_nudge | custom | Edit |
| holidays | default | Edit |
| pricing_jonathan_tow | reference data | Edit |
| 1_section_starter_pack | default | Edit |
| scheduling_logic | custom | Edit |
| voice_delivery | generic | Edit |
| objection_handling | default | Edit |
| vehicle_courtesy_check | reference data | Edit |
| proactive_appointment_booking | default | Edit |
| Protocol Key | Type | Actions |
|---|---|---|
| uncertain_information | emergency | Edit |
| vehicle_status_unknown | emergency | Edit |
| towing_transfer_system_failure | special_situations | Edit |
| escalation_callback_protocol | special_situations | Edit |
No procedures configured.
| Field | Value |
|---|---|
| Services Offered |
Oil Change: Conventional $49.99, Semi-synthetic $69.99, Full synthetic $89.99
Transmission Flush: Starts at $199.99 plus filter and gasket, typically $250 to 300 depending on your vehicle
A/C Service: $250 plus Freon
|
| Services Not Offered |
State inspections
Tire services
Oil changes
General maintenance
Engine repair
|
| Special Notes | AAMCO specializes in transmission and drivetrain services. For pricing and detailed estimates, customers should schedule an appointment for a diagnostic evaluation. |
| Field | Value |
|---|---|
| Towing Partner Name | Tommy's Towing |
| Towing Partner Phone | (402) 707-8293 |
| Towing Offer | $100 if vehicle is within 10 miles of the shop. Shop will cover up to $100 if total services exceed $1,500 |
| Transfer Instructions | Transfer to Tommy's Towing dispatch at (402) 707-8293 |
| Transfer Tool Usage | use_transfer_call |
| Non-Transfer Instructions | After hours drop box located in front door mail slot or by the first bay where vehicle keys can be dropped into. We check each vehicle the following business morning and reach out as soon as we can. |
| Version | Date | Published | Filename | Actions |
|---|---|---|---|---|
| 4 | 2025-11-28 16:34:44 | Yes | 4: Dev - Casey Velinsky - Omaha - L Street - Amy | |
| 3 | 2025-11-28 16:14:08 | Yes | 4: Dev - Casey Velinsky - Omaha - L Street - Amy | |
| 2 | 2025-11-28 15:51:05 | Yes | 4: Dev - Casey Velinsky - Omaha - L Street - Amy | |
| 1 | 2025-11-28 15:44:24 | No | - |
Basic Info
| Field | Value |
|---|---|
| ID | 156 |
| File ID Prefix | 18302 |
| Filename |
4: Dev - Casey Velinsky - Omaha - L Street - Amy
|
| ElevenLabs Agent ID |
agent_1201kb5yh3gme9nvxda7e7vr4bq2
|
| Environment | Live |
| Owner Name | Casey Velinsky |
| Location Name (Short) | L Street |
| Full Location Name | AAMCO L Street |
| Agent Name | Amy |
| Manager Name | Robert Mears |
| Manager First Name | Robert |
| Manager Pronouns | - |
| Role | You are a professional and friendly receptionist for an AAMCO Transmissions location. Your primary role is to assist customers with scheduling appointments, answering questions about services, and providing helpful information about the shop. |
| Personality | You are warm, professional, and knowledgeable. You speak clearly and confidently about transmission and automotive services. You're patient with customers and always aim to be helpful while maintaining a professional demeanor. |
| Current Time Template | {{system__time}} |
| XML Root Name | aamco_assistant |
| Franchise Association | - |
| Notes | - |
Business Model Settings
| Field | Value |
|---|---|
| Agent Capabilities |
schedule appointments, answer questions or take a message
|
| Vehicle Inspection Type | free vehicle courtesy check |
| Transfers for Towing | Yes |
| Transfers Back to Shop | No |
| No Transfers Allowed | No |
| Accept Appointments | Yes |
| Drop Off Only | No |
| Agent Can Quote | Yes |
Location
| Field | Value |
|---|---|
| Address | 6061 L Street, Omaha, NE 68117 |
| Short Address | Omaha, NE |
| Address Spoken | six oh six one L Street in Omaha, Nebraska six eight one one seven |
| Phone Number | (402) 733-8700 |
| Directions | We're right at 60th and L Street. If you're coming from I-80, take the 60th Street exit—that's Exit 450—and head south on 60th. You'll hit L Street in just a couple minutes. We're right there at six-oh-six-one L Street. Look for the AAMCO sign—you can't miss us. |
| Freeway Directions | From I-80, take Exit 450 (60th Street) and head south. Continue on 60th Street for approximately 2 minutes until you reach L Street. |
| Cannot Provide | text messages, email |
| After Hours Drop Off Instructions | - |
Hours
| Day Type | Status | Business Hours | Appointment Hours | Lunch Break | Drop Off Hours |
|---|---|---|---|---|---|
| monday_friday | OPEN | 7:30 AM - 6:00 PM | 8:00 AM - 3:00 PM | - | - |
| saturday | CLOSED | - | - | - | - |
| sunday | CLOSED | - | - | - | - |
Holidays
| Holiday Name | Description |
|---|---|
| Black Friday (the day after Thanksgiving) | Custom holiday: Black Friday (the day after Thanksgiving) |
| Christmas Day (December 25, 2025 OR December 25, 2026) | Custom holiday: Christmas Day (December 25, 2025 OR December 25, 2026) |
| Independence Day (July 4, 2025 OR July 4, 2026) | Custom holiday: Independence Day (July 4, 2025 OR July 4, 2026) |
| Labor Day 2026 | - |
| Labor Day 2027 | - |
| Labor Day (September 1, 2025 OR September 7, 2026) | Custom holiday: Labor Day (September 1, 2025 OR September 7, 2026) |
| Memorial Day 2026 | - |
| Memorial Day 2027 | - |
| Memorial Day (May 26, 2025 OR May 25, 2026) | Custom holiday: Memorial Day (May 26, 2025 OR May 25, 2026) |
| New Years Day (January 1, 2026) | Custom holiday: New Years Day (January 1, 2026) |
| Thanksgiving 2026 | - |
| Thanksgiving 2027 | - |
| Thanksgiving (November 27, 2025 OR November 26, 2026) | Custom holiday: Thanksgiving (November 27, 2025 OR November 26, 2026) |
Rules
| Name | Type | Severity |
|---|---|---|
| 1_rules_starter_pack | default | critical |
| procedure_order | default | critical |
| 2_rules_expansion_pack_appointments | optional | critical |
| no_transfers_except_towing | optional | critical |
| saturday_closed | optional | critical |
Sections
| Name | Type |
|---|---|
| objection_handling | generic |
| proximity_nudge | custom |
| holidays | default |
| pricing_jonathan_tow | reference data |
| 1_section_starter_pack | default |
| scheduling_logic | custom |
| voice_delivery | generic |
| objection_handling | default |
| vehicle_courtesy_check | reference data |
| proactive_appointment_booking | default |
Protocols
| Protocol Key | Type |
|---|---|
| uncertain_information | emergency |
| vehicle_status_unknown | emergency |
| towing_transfer_system_failure | special_situations |
| escalation_callback_protocol | special_situations |
Procedures
No procedures configured.
Services
| Field | Value |
|---|---|
| Services Offered |
Oil Change: Conventional $49.99, Semi-synthetic $69.99, Full synthetic $89.99
Transmission Flush: Starts at $199.99 plus filter and gasket, typically $250 to 300 depending on your vehicle
A/C Service: $250 plus Freon
|
| Services Not Offered |
State inspections
Tire services
Oil changes
General maintenance
Engine repair
|
| Special Notes | AAMCO specializes in transmission and drivetrain services. For pricing and detailed estimates, customers should schedule an appointment for a diagnostic evaluation. |
Towing
| Field | Value |
|---|---|
| Towing Partner Name | Tommy's Towing |
| Towing Partner Phone | (402) 707-8293 |
| Towing Offer | $100 if vehicle is within 10 miles of the shop. Shop will cover up to $100 if total services exceed $1,500 |
| Transfer Instructions | Transfer to Tommy's Towing dispatch at (402) 707-8293 |
| Transfer Tool Usage | use_transfer_call |
| Non-Transfer Instructions | After hours drop box located in front door mail slot or by the first bay where vehicle keys can be dropped into. We check each vehicle the following business morning and reach out as soon as we can. |