Manager Dashboard

Centralize holiday, section, rule, and protocol assignments.

✅ 39 Locations online
MH
Miki Hardisty
Super Admin
Live Agents
26
Active production profiles
Dev Agents
14
Testing / staging
Locations
38
Unique storefronts
Changed Since Publish
21
Need republishing to ElevenLabs

Dylan Chandler - Wentzville Missouri

Generate XML Edit Clone Back
Field Value
ID 18
File ID Prefix 0
Filename 0: Live - Dylan Chandler - Wentzville MO - Amy
ElevenLabs Agent ID agent_1901k9qx93cffxra1nmg92efs5mp
Environment Live
Owner Name Dylan Chandler
Location Name (Short) Wentzville Missouri
Full Location Name AAMCO Wentzville Missouri
Agent Name Amy
Manager Name Sarah Spurlock
Manager First Name Sarah
Manager Pronouns -
Role Customer service representative for AAMCO Wentzville Missouri
Personality Empathetic, solution-focused, conversational, caring, follows procedures exactly while being conversational and caring.
Current Time Template {{system__time}}
XML Root Name aamco_assistant
Franchise Association -
Notes
None

Business Model Settings

Field Value
Agent Capabilities
schedule appointments, answer questions or take a message
Vehicle Inspection Type free vehicle courtesy check
Transfers for Towing No
Transfers Back to Shop No
No Transfers Allowed Yes
Accept Appointments Yes
Drop Off Only No
Agent Can Quote Yes
Field Value
Address 15282 Veterans Memorial Parkway, Wentzville Missouri 63385
Short Address 15282 Veterans Memorial Parkway
Address Spoken one five two eight two Veterans Memorial Parkway
Phone Number None
Directions We're right on Veterans Memorial Parkway in Wentzville, easy to spot between Highway 61 and Pearce Boulevard. Just look for us on the main stretch heading through town!
Freeway Directions If you're using I-70 to get here, take exit 208, then look for us just south of the highway.
Cannot Provide Text messages, emails, automated reminders
After Hours Drop Off Instructions -
Day Type Status Business Hours Appointment Hours Lunch Break Drop Off Hours
monday_friday OPEN 8:00 AM - 5:00 PM 8:00 AM - 4:30 PM 12:00-12:59 PM -
saturday CLOSED - - - -
sunday CLOSED - - - -
Holiday Name Description
Christmas Day (December 25, 2025 OR December 25, 2026) Custom holiday: Christmas Day (December 25, 2025 OR December 25, 2026)
Independence Day (July 4, 2025 OR July 4, 2026) Custom holiday: Independence Day (July 4, 2025 OR July 4, 2026)
Labor Day 2026 -
Labor Day 2027 -
Labor Day (September 1, 2025 OR September 7, 2026) Custom holiday: Labor Day (September 1, 2025 OR September 7, 2026)
Memorial Day 2026 -
Memorial Day 2027 -
Memorial Day (May 26, 2025 OR May 25, 2026) Custom holiday: Memorial Day (May 26, 2025 OR May 25, 2026)
New Years Day (January 1, 2026) Custom holiday: New Years Day (January 1, 2026)
Thanksgiving 2026 -
Thanksgiving 2027 -
Thanksgiving (November 27, 2025 OR November 26, 2026) Custom holiday: Thanksgiving (November 27, 2025 OR November 26, 2026)
Name Type Severity Actions
1_rules_starter_pack default critical Edit
procedure_order default critical Edit
2_rules_expansion_pack_appointments optional critical Edit
no_transfers optional critical Edit
saturday_closed optional critical Edit
lunch_hour_blocked default critical Edit
extended_warranty_protocol custom critical Edit
Name Type Actions
holidays default Edit
proximity_nudge custom Edit
scheduling_logic custom Edit
vehicle_courtesy_check reference data Edit
1_section_starter_pack default Edit
pricing_jonathan_tow reference data Edit
proactive_appointment_booking default Edit
objection_handling default Edit
voice delivery universal Edit
Protocol Key Type Actions
uncertain_information emergency Edit
vehicle_status_unknown emergency Edit
default_towing_protocol towing Edit
escalation_callback_protocol special_situations Edit

No procedures configured.

Field Value
Services Offered
Vehicle Courtesy Check (FREE) Transmission services (automatic and manual) Brake service and repair Air conditioning services Check engine light service Battery maintenance Belts and hoses inspection Cooling system service Engine repair and replacement Clutch service Oil, lube, and filter changing service Fuel filter replacement Light bulb replacement Cabin air filter replacement Required car maintenance Fleet services General automotive repair **The Only Services You Can Quote Directly** Oil Changes: Conventional $49.99, Semi-synthetic $69.99, Full synthetic $89.99 Transmission Drain and Fill: Start by confirming you heard the customer correctly and that they were seeking a price on a transmission drain and fill. If it's confirmed, then say that a transmission drain and fill is $199.99 for domestic vehicles and $249.99 for foreign vehicles Transmission Fluid and Filter Change: Start by confirming you heard the customer correctly and that they were seeking a price on a transmission fluid and filter change. If it's confirmed, then say that a transmission fluid and filter change is $349.99 for domestic vehicles, and $399.99 for foreign vehicles AC Service: $250 plus freon as needed
Services Not Offered
Wheel Alignment Emissions tests State Inspections Repairs on Transmissions Already Removed from the Vehicle Repairs using Parts provided by the Customer Tire Sales, Replacements, or Fixes
Field Value
Towing Partner Name None
Towing Partner Phone None
Towing Offer We have a partner who can tow your vehicle. The tow will be $125 if the vehicle is within 10 miles of our shop. Additionally, we will pay for the tow if your total services exceed twelve hundred dollars. Would you like us to schedule that for you?
Transfer Instructions -
Transfer Tool Usage -
Non-Transfer Instructions <if_customer_agrees> <response>No problem, a member of our team will reach out to schedule a time with you as soon as we can. Where is the vehicle currently located?</response> <then>Finish scheduling the appointment</then> <important>DO NOT ASK THEM TO BRING THE VEHICLE IN</important> </if_customer_agrees>
Version Date Published Filename Actions
41 2025-11-30 13:34:26 Yes 0: Live - Dylan Chandler - Wentzville MO - Amy
40 2025-11-28 23:43:36 Yes 2: Stage - Dylan Chandler - Wentzville MO - Amy
39 2025-11-28 22:40:06 Yes 2: Stage - Dylan Chandler - Wentzville MO - Amy
38 2025-11-28 22:37:10 Yes 2: Stage - Dylan Chandler - Wentzville MO - Amy
37 2025-11-28 22:26:47 Yes 2: Stage - Dylan Chandler - Wentzville MO - Amy
36 2025-11-28 22:22:28 No -
35 2025-11-28 22:11:27 No -
34 2025-11-28 16:34:50 Yes 2: Stage - Dylan Chandler - Wentzville - Amy
33 2025-11-28 16:14:18 Yes 2: Stage - Dylan Chandler - Wentzville - Amy
32 2025-11-28 14:29:46 No -
31 2025-11-28 14:27:59 No -
30 2025-11-28 14:22:36 No -
29 2025-11-28 14:16:00 Yes 2: Stage - Dylan Chandler - Wentzville - Amy
28 2025-11-28 14:08:44 Yes 2: Stage - Dylan Chandler - Wentzville - Amy
27 2025-11-28 13:58:45 Yes 2: Stage - Dylan Chandler - Wentzville - Amy
26 2025-11-28 13:54:08 No -
25 2025-11-28 13:32:12 Yes 2: Stage - Dylan Chandler - Wentzville - Amy
24 2025-11-28 13:29:05 Yes 2: Stage - Dylan Chandler - Wentzville - Amy
23 2025-11-28 13:14:05 Yes 2: Stage - Dylan Chandler - Wentzville - Amy
22 2025-11-28 12:24:35 Yes 2: Stage - Dylan Chandler - Wentzville - Amy
21 2025-11-28 12:17:46 No -
20 2025-11-28 12:15:50 No -
19 2025-11-28 12:10:12 No -
18 2025-11-28 12:05:58 No -
17 2025-11-28 12:03:38 No -
16 2025-11-28 11:57:29 No -
15 2025-11-28 11:55:03 No -
14 2025-11-28 11:52:21 No -
13 2025-11-28 11:50:34 No -
12 2025-11-28 11:49:48 No -
11 2025-11-28 11:48:54 No -
10 2025-11-28 11:45:43 No -
9 2025-11-28 11:42:24 No -
8 2025-11-28 11:41:22 No -
7 2025-11-28 10:12:42 No -
6 2025-11-28 09:55:40 No -
5 2025-11-27 09:48:44 No -
4 2025-11-26 22:27:56 Yes 2: Stage - Dylan Chandler - Wentzville - Amy
3 2025-11-26 22:06:40 No -
2 2025-11-26 21:26:44 No -
1 2025-11-26 19:58:37 No -

Basic Info

Field Value
ID 18
File ID Prefix 0
Filename 0: Live - Dylan Chandler - Wentzville MO - Amy
ElevenLabs Agent ID agent_1901k9qx93cffxra1nmg92efs5mp
Environment Live
Owner Name Dylan Chandler
Location Name (Short) Wentzville Missouri
Full Location Name AAMCO Wentzville Missouri
Agent Name Amy
Manager Name Sarah Spurlock
Manager First Name Sarah
Manager Pronouns -
Role Customer service representative for AAMCO Wentzville Missouri
Personality Empathetic, solution-focused, conversational, caring, follows procedures exactly while being conversational and caring.
Current Time Template {{system__time}}
XML Root Name aamco_assistant
Franchise Association -
Notes
None

Business Model Settings

Field Value
Agent Capabilities
schedule appointments, answer questions or take a message
Vehicle Inspection Type free vehicle courtesy check
Transfers for Towing No
Transfers Back to Shop No
No Transfers Allowed Yes
Accept Appointments Yes
Drop Off Only No
Agent Can Quote Yes

Location

Field Value
Address 15282 Veterans Memorial Parkway, Wentzville Missouri 63385
Short Address 15282 Veterans Memorial Parkway
Address Spoken one five two eight two Veterans Memorial Parkway
Phone Number None
Directions We're right on Veterans Memorial Parkway in Wentzville, easy to spot between Highway 61 and Pearce Boulevard. Just look for us on the main stretch heading through town!
Freeway Directions If you're using I-70 to get here, take exit 208, then look for us just south of the highway.
Cannot Provide Text messages, emails, automated reminders
After Hours Drop Off Instructions -

Hours

Day Type Status Business Hours Appointment Hours Lunch Break Drop Off Hours
monday_friday OPEN 8:00 AM - 5:00 PM 8:00 AM - 4:30 PM 12:00-12:59 PM -
saturday CLOSED - - - -
sunday CLOSED - - - -

Holidays

Holiday Name Description
Christmas Day (December 25, 2025 OR December 25, 2026) Custom holiday: Christmas Day (December 25, 2025 OR December 25, 2026)
Independence Day (July 4, 2025 OR July 4, 2026) Custom holiday: Independence Day (July 4, 2025 OR July 4, 2026)
Labor Day 2026 -
Labor Day 2027 -
Labor Day (September 1, 2025 OR September 7, 2026) Custom holiday: Labor Day (September 1, 2025 OR September 7, 2026)
Memorial Day 2026 -
Memorial Day 2027 -
Memorial Day (May 26, 2025 OR May 25, 2026) Custom holiday: Memorial Day (May 26, 2025 OR May 25, 2026)
New Years Day (January 1, 2026) Custom holiday: New Years Day (January 1, 2026)
Thanksgiving 2026 -
Thanksgiving 2027 -
Thanksgiving (November 27, 2025 OR November 26, 2026) Custom holiday: Thanksgiving (November 27, 2025 OR November 26, 2026)

Rules

Name Type Severity
1_rules_starter_pack default critical
procedure_order default critical
2_rules_expansion_pack_appointments optional critical
no_transfers optional critical
saturday_closed optional critical
lunch_hour_blocked default critical
extended_warranty_protocol custom critical

Sections

Name Type
holidays default
proximity_nudge custom
scheduling_logic custom
vehicle_courtesy_check reference data
1_section_starter_pack default
pricing_jonathan_tow reference data
proactive_appointment_booking default
objection_handling default
voice delivery universal

Protocols

Protocol Key Type
uncertain_information emergency
vehicle_status_unknown emergency
default_towing_protocol towing
escalation_callback_protocol special_situations

Procedures

No procedures configured.

Services

Field Value
Services Offered
Vehicle Courtesy Check (FREE) Transmission services (automatic and manual) Brake service and repair Air conditioning services Check engine light service Battery maintenance Belts and hoses inspection Cooling system service Engine repair and replacement Clutch service Oil, lube, and filter changing service Fuel filter replacement Light bulb replacement Cabin air filter replacement Required car maintenance Fleet services General automotive repair **The Only Services You Can Quote Directly** Oil Changes: Conventional $49.99, Semi-synthetic $69.99, Full synthetic $89.99 Transmission Drain and Fill: Start by confirming you heard the customer correctly and that they were seeking a price on a transmission drain and fill. If it's confirmed, then say that a transmission drain and fill is $199.99 for domestic vehicles and $249.99 for foreign vehicles Transmission Fluid and Filter Change: Start by confirming you heard the customer correctly and that they were seeking a price on a transmission fluid and filter change. If it's confirmed, then say that a transmission fluid and filter change is $349.99 for domestic vehicles, and $399.99 for foreign vehicles AC Service: $250 plus freon as needed
Services Not Offered
Wheel Alignment Emissions tests State Inspections Repairs on Transmissions Already Removed from the Vehicle Repairs using Parts provided by the Customer Tire Sales, Replacements, or Fixes

Towing

Field Value
Towing Partner Name None
Towing Partner Phone None
Towing Offer We have a partner who can tow your vehicle. The tow will be $125 if the vehicle is within 10 miles of our shop. Additionally, we will pay for the tow if your total services exceed twelve hundred dollars. Would you like us to schedule that for you?
Transfer Instructions -
Transfer Tool Usage -
Non-Transfer Instructions <if_customer_agrees> <response>No problem, a member of our team will reach out to schedule a time with you as soon as we can. Where is the vehicle currently located?</response> <then>Finish scheduling the appointment</then> <important>DO NOT ASK THEM TO BRING THE VEHICLE IN</important> </if_customer_agrees>