Live Agents
26
Active production profiles
Dev Agents
14
Testing / staging
Locations
38
Unique storefronts
Changed Since Publish
21
Need republishing to ElevenLabs
Vinay Gowda - Greensboro North
| Field | Value |
|---|---|
| ID | 28 |
| File ID Prefix | 0 |
| Filename |
0: Live - Vinay Gowda - Greensboro NC - Amy
|
| ElevenLabs Agent ID |
agent_9001k9ttvhgbfwd9pzbj1j8frrzk
|
| Environment | Live |
| Owner Name | Vinay Gowda |
| Location Name (Short) | Greensboro North |
| Full Location Name | Greensboro North Carolina |
| Agent Name | Amy |
| Manager Name | Bobby Costello |
| Manager First Name | Bobby |
| Manager Pronouns | - |
| Role | Customer service representative for AAMCO [location_name] |
| Personality | Empathetic, solution-focused, conversational, caring, follows procedures exactly |
| Current Time Template | {{system__time}} |
| XML Root Name | aamco_assistant |
| Franchise Association | - |
| Notes |
None
|
Business Model Settings
| Field | Value |
|---|---|
| Agent Capabilities |
answer questions or take a message
|
| Vehicle Inspection Type | free vehicle courtesy check |
| Transfers for Towing | No |
| Transfers Back to Shop | No |
| No Transfers Allowed | Yes |
| Accept Appointments | No |
| Drop Off Only | Yes (No Appointments) |
| Agent Can Quote | No |
| Field | Value |
|---|---|
| Address | Four three zero three West Gate City Boulevard, Greensboro, North Carolina two seven four zero seven |
| Short Address | Four three zero three West Gate City Boulevard |
| Address Spoken | four three zero three West Gate City Boulevard |
| Phone Number | None |
| Directions | We're in southwest Greensboro, south of I-40 and north of I-73. |
| Freeway Directions | |
| Cannot Provide | Text messages, emails, automated reminders |
| After Hours Drop Off Instructions | - |
| Day Type | Status | Business Hours | Appointment Hours | Lunch Break | Drop Off Hours |
|---|---|---|---|---|---|
| monday_friday | OPEN | 8:00 AM - 5:30 PM | - | - | 8:00 AM - 10:00 AM |
| saturday | CLOSED | - | - | - | - |
| sunday | CLOSED | - | - | - | - |
| Holiday Name | Description |
|---|---|
| Christmas Day (December 25, 2025 OR December 25, 2026) | Custom holiday: Christmas Day (December 25, 2025 OR December 25, 2026) |
| Independence Day (July 4, 2025 OR July 4, 2026) | Custom holiday: Independence Day (July 4, 2025 OR July 4, 2026) |
| Labor Day 2026 | - |
| Labor Day 2027 | - |
| Labor Day (September 1, 2025 OR September 7, 2026) | Custom holiday: Labor Day (September 1, 2025 OR September 7, 2026) |
| Memorial Day 2026 | - |
| Memorial Day 2027 | - |
| Memorial Day (May 26, 2025 OR May 25, 2026) | Custom holiday: Memorial Day (May 26, 2025 OR May 25, 2026) |
| New Years Day (January 1, 2026) | Custom holiday: New Years Day (January 1, 2026) |
| Thanksgiving 2026 | - |
| Thanksgiving 2027 | - |
| Thanksgiving (November 27, 2025 OR November 26, 2026) | Custom holiday: Thanksgiving (November 27, 2025 OR November 26, 2026) |
| Name | Type | Severity | Actions |
|---|---|---|---|
| after_hours_weekday_handling | custom | critical | Edit |
| appointment_system_mo | custom | critical | Edit |
| 1_rules_starter_pack | default | critical | Edit |
| procedure_order | default | critical | Edit |
| no_transfers | optional | critical | Edit |
| saturday_closed | optional | critical | Edit |
| Name | Type | Actions |
|---|---|---|
| holidays | default | Edit |
| pricing_jonathan_tow | reference data | Edit |
| 1_section_starter_pack | default | Edit |
| vehicle_courtesy_check | reference data | Edit |
| drop_off_system | custom | Edit |
| voice_delivery_no_appointments | custom | Edit |
| customer_appointment_requests_mo | custom | Edit |
| Protocol Key | Type | Actions |
|---|---|---|
| uncertain_information | emergency | Edit |
| vehicle_status_unknown | emergency | Edit |
| escalation_callback_protocol | special_situations | Edit |
| Name | Type | Actions |
|---|---|---|
| Vehicle Procedure with Drop Off and Vehicle Courtesy Check | phone_procedure |
| Field | Value |
|---|---|
| Services Offered |
Vehicle Courtesy Check (FREE)
Transmission services
Brake service
Air conditioning services
Check engine light service
Battery maintenance
Belts and hoses inspection
Cooling system service
Engine repair
Clutch service
Oil, lube, and filter changing service
Fuel filter replacement
Light bulb replacement
Cabin air filter replacement
Required car maintenance
Fleet services
General automotive repair
|
| Services Not Offered |
Wheel Alignment
Emissions tests
State Inspections
Repairs on Transmissions Already Removed from the Vehicle
Repairs using Parts provided by the Customer
Tire Sales, Replacements, or Fixes
|
| Special Notes | NO PRICING QUOTED. (Rule: NEVER quote any services - this location quotes NO prices) |
| Field | Value |
|---|---|
| Towing Partner Name | Triad Towing |
| Towing Partner Phone | (336) 855-1661 |
| Towing Offer | We have a partner who can tow your vehicle. Their name is Triad Towing. The phone number for their dispatch is three-three-six eight-five-five one-six-six-one. We cover up to $150 of the towing cost with any major repair over fifteen hundred dollars. Would you like us to schedule that for you? |
| Transfer Instructions | - |
| Transfer Tool Usage | - |
| Non-Transfer Instructions | - |
| Version | Date | Published | Filename | Actions |
|---|---|---|---|---|
| 4 | 2025-11-30 13:52:01 | Yes | 0: Live - Vinay Gowda - Greensboro NC - Amy | |
| 3 | 2025-11-30 13:47:46 | Yes | 0: Live - Vinay Gowda - Greensboro NC - Amy | |
| 2 | 2025-11-30 13:30:25 | Yes | 0: Live - Vinay Gowda - Greensboro NC - Amy | |
| 1 | 2025-11-28 18:42:08 | No | - |
Basic Info
| Field | Value |
|---|---|
| ID | 28 |
| File ID Prefix | 0 |
| Filename |
0: Live - Vinay Gowda - Greensboro NC - Amy
|
| ElevenLabs Agent ID |
agent_9001k9ttvhgbfwd9pzbj1j8frrzk
|
| Environment | Live |
| Owner Name | Vinay Gowda |
| Location Name (Short) | Greensboro North |
| Full Location Name | Greensboro North Carolina |
| Agent Name | Amy |
| Manager Name | Bobby Costello |
| Manager First Name | Bobby |
| Manager Pronouns | - |
| Role | Customer service representative for AAMCO [location_name] |
| Personality | Empathetic, solution-focused, conversational, caring, follows procedures exactly |
| Current Time Template | {{system__time}} |
| XML Root Name | aamco_assistant |
| Franchise Association | - |
| Notes |
None
|
Business Model Settings
| Field | Value |
|---|---|
| Agent Capabilities |
answer questions or take a message
|
| Vehicle Inspection Type | free vehicle courtesy check |
| Transfers for Towing | No |
| Transfers Back to Shop | No |
| No Transfers Allowed | Yes |
| Accept Appointments | No |
| Drop Off Only | Yes (No Appointments) |
| Agent Can Quote | No |
Location
| Field | Value |
|---|---|
| Address | Four three zero three West Gate City Boulevard, Greensboro, North Carolina two seven four zero seven |
| Short Address | Four three zero three West Gate City Boulevard |
| Address Spoken | four three zero three West Gate City Boulevard |
| Phone Number | None |
| Directions | We're in southwest Greensboro, south of I-40 and north of I-73. |
| Freeway Directions | |
| Cannot Provide | Text messages, emails, automated reminders |
| After Hours Drop Off Instructions | - |
Hours
| Day Type | Status | Business Hours | Appointment Hours | Lunch Break | Drop Off Hours |
|---|---|---|---|---|---|
| monday_friday | OPEN | 8:00 AM - 5:30 PM | - | - | 8:00 AM - 10:00 AM |
| saturday | CLOSED | - | - | - | - |
| sunday | CLOSED | - | - | - | - |
Holidays
| Holiday Name | Description |
|---|---|
| Christmas Day (December 25, 2025 OR December 25, 2026) | Custom holiday: Christmas Day (December 25, 2025 OR December 25, 2026) |
| Independence Day (July 4, 2025 OR July 4, 2026) | Custom holiday: Independence Day (July 4, 2025 OR July 4, 2026) |
| Labor Day 2026 | - |
| Labor Day 2027 | - |
| Labor Day (September 1, 2025 OR September 7, 2026) | Custom holiday: Labor Day (September 1, 2025 OR September 7, 2026) |
| Memorial Day 2026 | - |
| Memorial Day 2027 | - |
| Memorial Day (May 26, 2025 OR May 25, 2026) | Custom holiday: Memorial Day (May 26, 2025 OR May 25, 2026) |
| New Years Day (January 1, 2026) | Custom holiday: New Years Day (January 1, 2026) |
| Thanksgiving 2026 | - |
| Thanksgiving 2027 | - |
| Thanksgiving (November 27, 2025 OR November 26, 2026) | Custom holiday: Thanksgiving (November 27, 2025 OR November 26, 2026) |
Rules
| Name | Type | Severity |
|---|---|---|
| after_hours_weekday_handling | custom | critical |
| appointment_system_mo | custom | critical |
| 1_rules_starter_pack | default | critical |
| procedure_order | default | critical |
| no_transfers | optional | critical |
| saturday_closed | optional | critical |
Sections
| Name | Type |
|---|---|
| holidays | default |
| pricing_jonathan_tow | reference data |
| 1_section_starter_pack | default |
| vehicle_courtesy_check | reference data |
| drop_off_system | custom |
| voice_delivery_no_appointments | custom |
| customer_appointment_requests_mo | custom |
Protocols
| Protocol Key | Type |
|---|---|
| uncertain_information | emergency |
| vehicle_status_unknown | emergency |
| escalation_callback_protocol | special_situations |
Procedures
| Name | Type |
|---|---|
| Vehicle Procedure with Drop Off and Vehicle Courtesy Check | phone_procedure |
Services
| Field | Value |
|---|---|
| Services Offered |
Vehicle Courtesy Check (FREE)
Transmission services
Brake service
Air conditioning services
Check engine light service
Battery maintenance
Belts and hoses inspection
Cooling system service
Engine repair
Clutch service
Oil, lube, and filter changing service
Fuel filter replacement
Light bulb replacement
Cabin air filter replacement
Required car maintenance
Fleet services
General automotive repair
|
| Services Not Offered |
Wheel Alignment
Emissions tests
State Inspections
Repairs on Transmissions Already Removed from the Vehicle
Repairs using Parts provided by the Customer
Tire Sales, Replacements, or Fixes
|
| Special Notes | NO PRICING QUOTED. (Rule: NEVER quote any services - this location quotes NO prices) |
Towing
| Field | Value |
|---|---|
| Towing Partner Name | Triad Towing |
| Towing Partner Phone | (336) 855-1661 |
| Towing Offer | We have a partner who can tow your vehicle. Their name is Triad Towing. The phone number for their dispatch is three-three-six eight-five-five one-six-six-one. We cover up to $150 of the towing cost with any major repair over fifteen hundred dollars. Would you like us to schedule that for you? |
| Transfer Instructions | - |
| Transfer Tool Usage | - |
| Non-Transfer Instructions | - |