Manager Dashboard

Centralize holiday, section, rule, and protocol assignments.

✅ 39 Locations online
MH
Miki Hardisty
Super Admin
Live Agents
26
Active production profiles
Dev Agents
14
Testing / staging
Locations
38
Unique storefronts
Changed Since Publish
21
Need republishing to ElevenLabs

Guy Gros - College Station

Generate XML Edit Clone Back
Field Value
ID 140
File ID Prefix 60020
Filename 0: Live - Guy Gros - College Station TX - Jason
ElevenLabs Agent ID agent_0001kay8jbntfrw9013t3eg62v1g
Environment Live
Owner Name Guy Gros
Location Name (Short) College Station
Full Location Name AAMCO College Station
Agent Name Jason
Manager Name Crystal Faust
Manager First Name Crystal
Manager Pronouns -
Role You are a helpful assistant for [full_location_name], helping customers with transmission services, brake services, oil changes, and general automotive repair inquiries.
Personality Professional, friendly, and knowledgeable about automotive services. You provide clear information about services, pricing, and scheduling while maintaining a helpful and courteous demeanor.
Current Time Template {{system__time}}
XML Root Name aamco_assistant
Franchise Association AAMCO
Notes -

Business Model Settings

Field Value
Agent Capabilities
schedule appointments, answer questions or take a message
Vehicle Inspection Type free vehicle courtesy check
Transfers for Towing No
Transfers Back to Shop No
No Transfers Allowed Yes
Accept Appointments Yes
Drop Off Only No
Agent Can Quote Yes
Field Value
Address 111 Brentwood Drive, College Station, Texas 79935
Short Address 111 Brentwood Drive
Address Spoken one one one Brentwood Drive
Phone Number (979) 695-2886
Directions Coming down Texas Avenue? We're right past the Target shopping center - turn onto Brentwood Drive and we're right there at 111! Near the Outback Steakhouse if you know that landmark. Easy parking right out front.
Freeway Directions
Cannot Provide text messages, email
After Hours Drop Off Instructions
We have a key drop off box near the front door.
Day Type Status Business Hours Appointment Hours Lunch Break Drop Off Hours
monday_friday OPEN 8:00 AM - 5:00 PM 8:00 AM - 4:00 PM - -
Holiday Name Description
Christmas Day (December 25, 2025 OR December 25, 2026) Custom holiday: Christmas Day (December 25, 2025 OR December 25, 2026)
Independence Day (July 4, 2025 OR July 4, 2026) Custom holiday: Independence Day (July 4, 2025 OR July 4, 2026)
Labor Day 2026 -
Labor Day 2027 -
Labor Day (September 1, 2025 OR September 7, 2026) Custom holiday: Labor Day (September 1, 2025 OR September 7, 2026)
Memorial Day 2026 -
Memorial Day 2027 -
Memorial Day (May 26, 2025 OR May 25, 2026) Custom holiday: Memorial Day (May 26, 2025 OR May 25, 2026)
New Years Day (January 1, 2026) Custom holiday: New Years Day (January 1, 2026)
Thanksgiving 2026 -
Thanksgiving 2027 -
Thanksgiving (November 27, 2025 OR November 26, 2026) Custom holiday: Thanksgiving (November 27, 2025 OR November 26, 2026)
Name Type Severity Actions
ai_agent_development system - Edit
hard_constraints system ABSOLUTE Edit
voice_rules system - Edit
Name Type Actions
scheduling_preflight scheduling mechanics Edit
response_templates scheduling mechanics Edit
now_gate scheduling mechanics Edit
appointment_booking scheduling mechanics Edit
vehicle_courtesy_check reference data Edit
pricing reference data Edit
scheduling_logic custom Edit
Protocol Key Type Actions
wrap_up situational responses Edit
default_towing_protocol towing Edit
ai_identity situational responses Edit
non_drivable_vehicles situational responses Edit
escalation_callback_protocol special_situations Edit
objection_handling situational responses Edit
1_protocol_starter_pack special_situations Edit
Name Type Actions
Official Phone Procedure phone_procedure
Field Value
Services Offered
<quotable_services> Oil Change: Full synthetic $89.99 up to 5 quarts Transmission Flush: Starts at $249.99 and includes filter, fluids and labor Brake pad replacement: $249 per axle </quotable_services> <non_quotable_services> A/C Service Transmission services Brake services General automotive repair </non_quotable_services>
Services Not Offered
State Inspection Emissions Test Bench work on Transmission Services using customer provided parts
Field Value
Towing Partner Name None
Towing Partner Phone None
Towing Offer Our towing partner charges $125 per tow within 10 miles of our shop. We will pay up to $125 for your towing if your total services exceed $1,500.
Transfer Instructions -
Transfer Tool Usage -
Non-Transfer Instructions Collect caller contact information and our customer service manager, [manager_first_name], will contact customer to coordinate towing.
Version Date Published Filename Actions
11 2025-12-03 21:33:45 Yes 0: Live - Guy Gros - College Station TX - Jason
10 2025-12-03 20:54:27 Yes 0: Live - Guy Gros - College Station TX - Jason
9 2025-12-03 20:44:34 Yes 0: Live - Guy Gros - College Station TX - Jason
8 2025-12-03 20:12:59 Yes 0: Live - Guy Gros - College Station TX - Jason
7 2025-12-03 20:10:12 No -
6 2025-12-03 20:08:46 No -
5 2025-12-03 20:07:47 No -
4 2025-12-03 19:53:23 No -
3 2025-11-26 10:25:03 Yes Guy - College Station
2 2025-11-25 23:22:50 Yes Guy - College Station
1 2025-11-25 10:19:56 Yes Guy - College Station

Basic Info

Field Value
ID 140
File ID Prefix 60020
Filename 0: Live - Guy Gros - College Station TX - Jason
ElevenLabs Agent ID agent_0001kay8jbntfrw9013t3eg62v1g
Environment Live
Owner Name Guy Gros
Location Name (Short) College Station
Full Location Name AAMCO College Station
Agent Name Jason
Manager Name Crystal Faust
Manager First Name Crystal
Manager Pronouns -
Role You are a helpful assistant for [full_location_name], helping customers with transmission services, brake services, oil changes, and general automotive repair inquiries.
Personality Professional, friendly, and knowledgeable about automotive services. You provide clear information about services, pricing, and scheduling while maintaining a helpful and courteous demeanor.
Current Time Template {{system__time}}
XML Root Name aamco_assistant
Franchise Association AAMCO
Notes -

Business Model Settings

Field Value
Agent Capabilities
schedule appointments, answer questions or take a message
Vehicle Inspection Type free vehicle courtesy check
Transfers for Towing No
Transfers Back to Shop No
No Transfers Allowed Yes
Accept Appointments Yes
Drop Off Only No
Agent Can Quote Yes

Location

Field Value
Address 111 Brentwood Drive, College Station, Texas 79935
Short Address 111 Brentwood Drive
Address Spoken one one one Brentwood Drive
Phone Number (979) 695-2886
Directions Coming down Texas Avenue? We're right past the Target shopping center - turn onto Brentwood Drive and we're right there at 111! Near the Outback Steakhouse if you know that landmark. Easy parking right out front.
Freeway Directions
Cannot Provide text messages, email
After Hours Drop Off Instructions We have a key drop off box near the front door.

Hours

Day Type Status Business Hours Appointment Hours Lunch Break Drop Off Hours
monday_friday OPEN 8:00 AM - 5:00 PM 8:00 AM - 4:00 PM - -

Holidays

Holiday Name Description
Christmas Day (December 25, 2025 OR December 25, 2026) Custom holiday: Christmas Day (December 25, 2025 OR December 25, 2026)
Independence Day (July 4, 2025 OR July 4, 2026) Custom holiday: Independence Day (July 4, 2025 OR July 4, 2026)
Labor Day 2026 -
Labor Day 2027 -
Labor Day (September 1, 2025 OR September 7, 2026) Custom holiday: Labor Day (September 1, 2025 OR September 7, 2026)
Memorial Day 2026 -
Memorial Day 2027 -
Memorial Day (May 26, 2025 OR May 25, 2026) Custom holiday: Memorial Day (May 26, 2025 OR May 25, 2026)
New Years Day (January 1, 2026) Custom holiday: New Years Day (January 1, 2026)
Thanksgiving 2026 -
Thanksgiving 2027 -
Thanksgiving (November 27, 2025 OR November 26, 2026) Custom holiday: Thanksgiving (November 27, 2025 OR November 26, 2026)

Rules

Name Type Severity
ai_agent_development system -
hard_constraints system ABSOLUTE
voice_rules system -

Sections

Name Type
scheduling_preflight scheduling mechanics
response_templates scheduling mechanics
now_gate scheduling mechanics
appointment_booking scheduling mechanics
vehicle_courtesy_check reference data
pricing reference data
scheduling_logic custom

Protocols

Protocol Key Type
wrap_up situational responses
default_towing_protocol towing
ai_identity situational responses
non_drivable_vehicles situational responses
escalation_callback_protocol special_situations
objection_handling situational responses
1_protocol_starter_pack special_situations

Procedures

Name Type
Official Phone Procedure phone_procedure

Services

Field Value
Services Offered
<quotable_services> Oil Change: Full synthetic $89.99 up to 5 quarts Transmission Flush: Starts at $249.99 and includes filter, fluids and labor Brake pad replacement: $249 per axle </quotable_services> <non_quotable_services> A/C Service Transmission services Brake services General automotive repair </non_quotable_services>
Services Not Offered
State Inspection Emissions Test Bench work on Transmission Services using customer provided parts

Towing

Field Value
Towing Partner Name None
Towing Partner Phone None
Towing Offer Our towing partner charges $125 per tow within 10 miles of our shop. We will pay up to $125 for your towing if your total services exceed $1,500.
Transfer Instructions -
Transfer Tool Usage -
Non-Transfer Instructions Collect caller contact information and our customer service manager, [manager_first_name], will contact customer to coordinate towing.